Job description
Technical Support Engineer
JD Technical Support Engineer
- Good Communication Skills
- Linux/Unix/Windows Operating system.
- Oracle/MSSQL/MySQL and other databases.
- Experiences in implementation of DR and BCP solution automation
- Databases :- Oracle, MySQL, MS-SQL, DB2,PostgresSQL
- Storage & Replication :- Net App Snap mirror, Hitachi – HUR, EMC – SRDF/ProtectData/RecoveryPoint, IBM – GM/TPC-R, VM – SRM, Etc..
- Administration of multiple database technologies
- DR automation planning, Product deployment
- Operating Systems like Windows (2008/2012 Server Edition),RHEL Linux,AIX
- Virtualization – VMware/Hyper-V
- Oracle DB and MSSQL administration which includes Installation, DB creation, Data file creation, Backups and Replication configuration
- Workflow Configuration for all layers of Infra Structure
- Certified ITILV1 DR Professional
- Knowledge in Disaster Recovery Planning such as RPO, RTO & MTPOD
Job Description
- Support- troubleshooting of technical related problems
- Analyzes problems(both technical and operational) and arrive at permanent solutions.
- Take ownership of user problems and follow up for fast resolution on behalf of the user and communicate progress in a timely manner.
Desired candidates –
- Willingness to travel as per requirement.
- Should be ready to work in night shift as per customer requirement .
- Ability to work under pressure and 24/7 support model
- Ability to prioritize tasks based on urgency and importance
Role: Technical Support Engineer
Industry Type: IT-Software, Software Services
Functional Area: IT Software – Application Programming, Maintenance
Employment Type: Full Time, Permanent
Role Category: Admin/Maintenance/Security/Datawarehousing
Education
UG :B.Sc in Any Specialization, BCA in Any Specialization, B.Tech/B.E. in Any Specialization