Job description
Senior Manager (Technology Strategy Operation)
We have an interesting and a challenging opportunity opened up for the role of Senior Manager in our Technology consulting practice.
The Senior Manager role in Technology consulting has strategic dimensions that requires interfacing with key stakeholders within Protiviti and client organizations. This role demands strategic thinking to design and develop best-of-breed approach for transition and transformation of IT services. They provide clients integrated transition and transformation solution encompassing business applications, infrastructure and operations transformation.
They work with multiple practices to understand their solution with respect to technology, people, processes and tools. They will integrate the information to formulate a robust fit for purpose transition and transformation solution that clearly articulates the dependencies, risks & mitigation approach and staffing required for executing the solution. The proposed transformation solution should clearly highlight value propositions and benefits to the client organization.
Senior Manager will provide end-to-end pre-sales support to the pursuit team that includes developing solution documents, participating in various solution validation workshops with clients, solution presentations, active participation in due diligence activities and contracting workshops.
Role Requirements
Some of the key responsibilities of this role are:
- Develop a strong market connect in public and private sector and across industries like banking, financial services, insurance, telecom, media and entertainment, healthcare, retail, real estate and manufacturing.
- Lead and contribute in developing and executing sector specific go-to-market strategies.
- Engage clients at the CxO level to lead innovation pursuits and the development of a technology / digital strategy.
- Able to play a trusted advisor role to CIO / CDO / CTO on all areas of technology and digital, including emerging technologies such as cloud, digital, blockchain among others
- Support clients (C-Level & Business Heads) in establishing business case for IT Audit and Consulting engagements related to TOGAF, ITIL, COBIT, or other such standards.
- Demonstrated experience of driving end-to-end technology advisory engagements such as strategy, governance, program management and technology risk
- Preparing risk based IT Consulting Project Plan.
- Demonstrated experience in advising clients on Agile and DevOps practices and tools
- Train and provide guidance to junior staff in their areas of work for all round development.
- Lead engagements and drive (internal, client and third party vendor mix) teams in program execution.
- Work with internal stakeholders in articulating customer situations, extracting the best solution proposition for the customer and in ensuring customer delight.
- Support new and start-up engagements working with the wider team within the client organization.
- Provide hands on strategic direction setting, architecture design and support the build out/hire of new teams in key accounts.
- Represent Protiviti at key regional industry forums.
Desired Profile
- Minimum 12 years of IT consulting/Auditing experience. Interested candidates should have experience in one of the following areas:
- Ability to understand business and IT processes of various industries.
- Exposure to a well-structured Project management or risk assessment techniques
- Exposure to Enterprise Architecture, IT Governance and IT Operations standards and frameworks
- Bachelors in Engineering /Masters in Computer applications with an MBA.
- Candidate should be confident in dealing with C-level executives and promoters. Candidate should be very familiar to Middle East business ecosystem.
- Experience in defining IT strategy & transformation must have experience of large business critical applications and systems.
- Possess strong Industry domain knowledge in one or two vertical industries e.g. telecom, banking & insurance, engineering and construction, utilities, and healthcare.
- At least one of TOGAF, ITIL, PMP, SAFe is mandatory. Additional certifications are preferred
- Program delivery leadership and experience.
- Ideally a mix of experience in clients and experience in vendor / service companies / leading consulting firms in Middle East region.
- Bilingual language (English and Arabic) will have a better preference
- It will be useful to have established industry presence – including publications and conference engagements.
Key Personal Attributes
- A good blend of creative thinking and rigorous analysis in solving business problems.
- High energy individual possessing excellent analytical, interpersonal, communication and presentation skills. Adept at preparing and presenting to senior audiences.
- Demonstrates excellent leadership and interpersonal skills. Must be able to maintain a professional demeanor in times of high stress.
- Prior management and direct supervisory experience in a team environment required.
- Excellent time management skills. Must have ability to multi-task.
- Regular reading habits to stay abreast of new trends & developments and exhibit high level of confidentiality.
- Enjoys travelling and meeting new people. Flexibility to travel to, and work in, other locations is essential.
Location
Selected personnel will be based at our Kuwait office.
Role: Program Manager
Industry Type: Strategy, Management Consulting Firms
Functional Area: IT Software – ERP, CRM
Employment Type: Full Time, Permanent
Role Category: Senior Management
Education
UG :B.Tech/B.E. in Any Specialization
PG :MBA/PGDM in Any Specialization